Summary
Results-driven Network & Security Engineer with 10+ years of IT experience and 7+ years
specializing in enterprise network security, identity governance, and infrastructure
administration. Deep expertise in Microsoft Entra ID (Conditional Access, PIM, Access Reviews),
Microsoft Intune, Fortinet security fabric, and virtualization/backup infrastructure
(Hyper-V, Veeam). Proven record of hardening security postures, enforcing least-privilege
access, and resolving complex incidents across large, multi-site environments — including
serving as technical key person for a 100+ store ADHICS compliance audit.
Microsoft Azure Administrator and Fortinet NSE certified.
ID
Identity & Access Management
Microsoft Entra ID
Conditional Access
PIM
Access Reviews
Intune (MDM/MAM)
Active Directory
Group Policy
FW
Network Security
FortiGate Firewalls
FortiManager
FortiAnalyzer
IPsec / SSL VPN
IPS
Traffic Shaping
Bandwidth Mgmt
High Availability
VM
Virtualization & Backup
Microsoft Hyper-V
Veeam Backup & Replication
Tape Backup Rotation
Server Config & Maintenance
EDR
Endpoint & Threat Protection
Sophos Central EDR
Teramind
ActivTrak
Insider-Threat Monitoring
IN
Infrastructure & Systems
Microsoft Exchange
NetApp Storage
Windows Server
MailStore Server
Email Archiving
UC
Unified Communications
Cisco CUCM
VoIP
LiveChat
ChatBot
✓
Compliance & Audit
ADHICS Audit
Findings Remediation
Technical Documentation
OPS
IT Operations
Snipe-IT
Incident Response
End-User Support
Documentation
Network & Security Engineer
Life Pharmacy · Dubai, UAE · Mar 2021 – Present
- Administer Microsoft Entra ID identity governance — designing and managing Conditional Access policies, Privileged Identity Management (PIM), and periodic Access Reviews to enforce least-privilege access across the organization.
- Manage Microsoft Intune for mobile device management (MDM) and Entra hybrid-joined device compliance, deployment, and security policy enforcement.
- Configure and maintain Fortinet FortiGate firewalls, including firewall policies, IPsec/SSL VPNs, intrusion prevention (IPS), traffic shaping, bandwidth management, and high-availability (HA) clustering.
- Manage Veeam Backup & Replication operations, including designing and maintaining backup jobs and handling tape backup rotation and replacement to ensure data protection and recoverability.
- Administer Microsoft Hyper-V virtualization environment, including virtual machine provisioning, resource management, and host maintenance.
- Configure and maintain physical and virtual servers, ensuring performance, security, and availability across the environment.
- Served as technical key person representing IT during the ADHICS compliance audit across 100+ stores, working closely with auditors and internal teams to investigate and remediate audit findings.
- Monitor, investigate, and remediate security incidents using FortiAnalyzer, FortiManager, and Sophos Central Endpoint (EDR), reducing incident response time and strengthening the overall security posture.
- Deploy and manage user-activity monitoring and insider-threat tooling (Teramind, ActivTrak) to support data-loss prevention and compliance.
- Administer Microsoft Exchange — managing mailboxes, user permissions, and email archiving/retention policies.
- Manage Active Directory user and group lifecycle, permissions, and Group Policy administration.
- Provision and maintain NetApp storage solutions, including shared folders and quota management.
- Administer Cisco Unified Communications Manager (CUCM) for enterprise-grade VoIP and telephony services.
- Manage email archiving and backup operations using MailStore Server, and configure LiveChat/ChatBot platforms for customer engagement.
Information Technology Executive
Life Pharmacy · Dubai, UAE · Jun 2019 – Mar 2021
- Delivered technical support for Active Directory, Microsoft Exchange, and enterprise applications across local and remote users.
- Managed the full IT hardware and software asset lifecycle using Snipe-IT, improving inventory accuracy and tracking.
- Authored and maintained technical documentation, standard operating procedures, and end-user manuals.
- Diagnosed and resolved complex technical issues, minimizing downtime and improving end-user productivity.
Senior Software Engineer
Unizen Technologies Pvt Ltd · India · Dec 2018 – Jan 2019
- Developed embedded C software solutions across multiple product and client projects.
Associate Engineer
Unizen Technologies Pvt Ltd · India · May 2015 – Dec 2018
- Designed and implemented embedded C firmware to meet client requirements and product specifications.
